Privacy Policy

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Privacy Policy for Coo and Crown Gifts 

Last Updated: 29 January 2026  

Coo and Crown Gifts (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the practices described in this policy.

1. Information We Collect 

Personal Information  

We may collect personal information that you voluntarily provide, including: 

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third‑party providers)

Automatically Collected Information  

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking technologies

Order & Customer Support Information

If you contact us for support, we may collect:

• Order details
• Communication history
• Any additional information you choose to share

2. How We Use Your Information

We use your information to: 

• Process and fulfill orders
• Communicate about your purchases
• Provide customer support
• Improve our website and services
• Send promotional emails (only if you opt in)
• Prevent fraud and maintain security

3. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data.  While no online system is 100% secure, we work to ensure your information is handled responsibly and securely. 

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (payment processors, shipping carriers, website hosting services)
• Legal authorities if required by law
• Business partners only when necessary to provide our services  
• All third‑party partners are required to protect your information and use it only for the services they provide.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Analyze site traffic
• Personalize your experience  

You can disable cookies through your browser settings, though some features may not function properly.  

6. Marketing Communications

You may receive promotional emails from us only if you opt in.

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

7. Children’s Privacy 

Our services are not intended for children under 13. We do not knowingly collect information from children.  

8. International Users 

If you access our site from outside the United States, you acknowledge that your information may be processed in the U.S., where data protection laws may differ from your region.  

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us 

If you have questions about this Privacy Policy or your personal information, contact us at:  Coo and Crown Gifts   

Email: alec@cooandcrowngifts.com  

Website: www.cooandcrowngifts.com