Terms and Conditions

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Terms and Conditions for Coo and Crown Gifts

Last Updated: 29th January 2026

Welcome to Coo and Crown Gifts. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Coo and Crown Gifts (“we,” “our,” or “us”) operates an online store offering handmade, curated, and specialty gift items. These Terms apply to all visitors, customers, and users of our website.

2. Orders and Payments

All orders are subject to availability.

Prices are listed in USD unless otherwise stated.

We reserve the right to refuse or cancel any order at our discretion.

Payment must be completed at checkout through our approved payment processors.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

3. Shipping and Delivery

Shipping times are estimates and may vary due to carrier delays or external factors.

Once an order is shipped, responsibility for delivery transfers to the carrier.

Customers are responsible for providing accurate shipping information.

Any additional fees (customs, duties, taxes) for international orders are the customer’s responsibility.

4. Returns, Refunds, and Exchanges

We accept returns or exchanges only in accordance with our posted Return Policy.

Personalized, custom, or final‑sale items may not be eligible for return.

Customers must contact us within the specified timeframe to initiate a return.

Refunds are issued to the original payment method once returned items are received and inspected.

5. Product Descriptions

We strive to provide accurate descriptions and images of our products. However:

• Colors may vary due to screen settings.
• Handmade items may have slight variations.

We reserve the right to modify product details at any time.

6. Intellectual Property

All content on our website—including text, images, graphics, logos, and product designs—are the property of Coo and Crown Gifts and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use our content without written permission.

7. Website Use

You agree not to:

• Use the site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality
• Copy or scrape content for commercial use

We may suspend or terminate access for violations of these Terms.

8. Third‑Party Services

Our website may include links to third‑party services (payment processors, shipping carriers, social media platforms).

We are not responsible for the content, policies, or actions of these third parties.

9. Marketing and Communications

By providing your email, you may receive order updates and optional promotional messages.

You can unsubscribe from marketing emails at any time.

10. Limitation of Liability

To the fullest extent permitted by law:

• Coo and Crown Gifts is not liable for indirect, incidental, or consequential damages.
• Our total liability for any claim shall not exceed the amount paid for the product in question.
• Use of our website and products is at your own risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated Terms.

13. Contact Information

For questions about these Terms, please contact us:

Coo and Crown Gifts

Email: alec@cooandcrowngifts.com 

Website: www.cooandcrowngifts.com